Shipping policy

1. Overview

This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our platform. By placing an order, you agree to the terms described below.

2. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Orders placed after business hours will be processed on the next working day.
In case of high order volumes or unforeseen delays, processing time may be extended. Customers will be notified accordingly.

3. Shipping Methods & Delivery Time

We offer the following shipping options:

Shipping Type	Estimated Delivery Time
Standard Shipping	5–7 business days
Express Shipping	2–4 business days
Same-Day Delivery*	Available in select locations

*Subject to availability and service area.

4. Shipping Charges

Shipping charges are calculated at checkout based on order value, weight, and delivery location.
Free shipping may be offered on orders above a specified value (if applicable).
Any additional charges such as remote area delivery fees will be displayed before payment.

5. Delivery Locations

We currently ship across India.
Delivery to remote or restricted areas may take longer than usual.
International shipping is [not available].

6. Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS/email.
You can track your shipment through the courier partner’s website or our app.

7. Delays & Exceptions

Delivery delays may occur due to:

Weather conditions
Logistics disruptions
Government regulations or restrictions
Incorrect or incomplete address details

We are not liable for delays caused by external factors beyond our control.

8. Failed Delivery Attempts

If delivery fails due to incorrect address or unavailability of the recipient, the courier may attempt redelivery.
Additional charges may apply for repeated delivery attempts.

9. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
Provide relevant proof (photos, order details) for resolution.
Replacement or refund will be processed after verification.